ERPstuff - Oracle EBS Community

Dear All,

When I am creation a customer, I am getting the following error.

"Provide a positive integer for minimum customer balance amount or percent when balance amount overdue type is amount or percent respectively".

I am using 12.1.1 version. Please find attached screenshot for more details.

Kindly let me know your valuable suggestion to rectify this issue.



Regards,

Jai

Dear Jai!

Solution

The issue is caused by missing setup.
1)Navigate to Customers > Profile Classes
2)Query for the profile class (say DEFAULT)
3)Navigate to Profile Class Amounts tab.
4)For each currency, make sure that the Minimum Customer Balance is not null and there exists a
corresponding value.

regards,
Ata ur Rehman