Payments manager - PPR stuck in "Assembling pay"
Posted: Fri Jun 03, 2011 11:25 am
Hello All,
I am trying to generate payments for a few of my invoices for a particular supplier. Things that I have done: > Created payment process profile -> attached a payment document to it with a valid payment format. > This is for printed cheque processing (not electronic payment processing) > I have submitted a single request in the PPR (Payment process request). However the PPR keeps running and is stuck in the "Assembling payments" status for a longtime. No progress from there. I have referred to a few Metalink notes, but however I am unable to find the real cause of the issue. Please anyone who have previously handled payments using Payments manager address this issue at the earliest and let me know a plausible solution? My email id: priya.priyc@gmail.com. Or just reply back through forum.
Many thanks.
Cheers,
Priya
I am trying to generate payments for a few of my invoices for a particular supplier. Things that I have done: > Created payment process profile -> attached a payment document to it with a valid payment format. > This is for printed cheque processing (not electronic payment processing) > I have submitted a single request in the PPR (Payment process request). However the PPR keeps running and is stuck in the "Assembling payments" status for a longtime. No progress from there. I have referred to a few Metalink notes, but however I am unable to find the real cause of the issue. Please anyone who have previously handled payments using Payments manager address this issue at the earliest and let me know a plausible solution? My email id: priya.priyc@gmail.com. Or just reply back through forum.
Many thanks.
Cheers,
Priya