Hi friends,
In Oracle Advance Collections one of my customer status became Delinquency. How can I change the same from <b><font color="red">Delinquency to Current</font id="red"></b>
I run some reports like IEX:Scoring Engine Harness and IEX:Stategy Management. Still it is showing the status as Delinquency.
Am attaching the Screen shot of the same. Pls find and give me ur suggestions. Its urgent.
Rgds,
Manmohan
How to change customer status
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Hi
"Set Up Delinquency Status Score Ranges, that determine the status of a transaction." . Try to reset those score ranges and study implementation guide there u will find setup details, if i m not wrong u r running the above mentioned programs for Convert Case Delinquencies available in implementation guide but i doesnt change back the status to current.
thanks,
Aman
"Set Up Delinquency Status Score Ranges, that determine the status of a transaction." . Try to reset those score ranges and study implementation guide there u will find setup details, if i m not wrong u r running the above mentioned programs for Convert Case Delinquencies available in implementation guide but i doesnt change back the status to current.
thanks,
Aman
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