ERPstuff - Oracle EBS Community

Hi Guru,s


Please advice me on this issue.

The scenario is client has received an advance amount from the customer, end user raised an receipt instead of raising an deposit invoice.Know the customer need that deposit money back he dont want to purchse from the client .Can you please give an advice on this so that i can finsih this issue.


Thanks,
kumar

Reverse the receipt.Either standard or debit memo reversal r there.

After reversed the receipt do i need to create a customer as a supplier and cretea invoice and pay the payment is the right solution can i go head for this

If you are under Release 12,
you can use the refund functionality, which will in turn create an Automatic invoice of type ' Payment Request' in Payables and you can pay from payables just like any other transaction.

No need to create supplier like customer etc...

All are taken care in release 12