Lockbox applying receipts as unidentified
Posted: Sat May 23, 2009 11:34 pm
My Autolockbox is set to apply payments to invoices using AutoAssociate. I removed MICR (routing and account) from transmission fields because customer account relationships are not set up.
Now issue is when a receipt made up of numerous invoices contains one invalid invoice #, lockbox is applying the whole receipt as "Unidentified" even though the rest of the invoices are valid.
I do have "Post partial amounts as undentified" selected when i submit Lockbox. "Reject entire receipt" is not selected.
Can anyone give me advice on what i need to do
Now issue is when a receipt made up of numerous invoices contains one invalid invoice #, lockbox is applying the whole receipt as "Unidentified" even though the rest of the invoices are valid.
I do have "Post partial amounts as undentified" selected when i submit Lockbox. "Reject entire receipt" is not selected.
Can anyone give me advice on what i need to do